If your question isn’t answered in our Frequent Asked Questions - F.A.Q , please contact our customer care using one of the options below.
Please provide your question in English, Spanish or French.
Support for existing customers
If you are customer or already placed your order, support about your SIM Card (delivery, shipment, recharge, usage, lost, rates etc.), please login with your username and password (as specified in the confirmation email received at the registration) prior to submitting your request.
Not a customer yet?
If you are not a customer yet, please use this General Enquiry to contact us, if you are a customer use the Customer Care form above. We will get back to you within as soon as possible. Important do not send multiple request to different department as this will be treated as spam.
If you are subscriber of the VIP or business Membership, you can contact privately the Global Roaming support Team via chat from your member area, available from 8am to 6pm UTC Time (for regular membership)..